Cannot send a fax.
Is the machine set for correct telephone line type?
Is the document loaded correctly?
Make sure the scanning platform is fully closed. For details, see
Clean Paper Jams.
Is the one-touch speed dialing key or coded speed dialing registered correctly?
Did you dial the correct number?
Check that you have the correct number.
Is the machine in the Sleep mode?
The machine does not scan documents if it is in the Sleep mode. To take the machine out of the Sleep mode, press [Energy Saver] on the operation panel.
Is the recipient’s machine out of paper?
Ask the recipient to make sure paper is loaded in the machine.
Are there other documents being sent from memory?
Allow time for the documents to finish sending.
Has an error occurred during transmission?
Print an Activity Report and check for an error. For details, see
ACTIVITY REPORT.
Is the telephone cable connected properly?
Is the telephone line working properly?
Make sure there is a dial tone when you press [Hook], or when you lift the optional handset or the handset of any external telephone connected to the machine. If there is no dial tone, contact your local telephone company.
Is the recipient’s machine a G3 fax machine?
Make sure the recipient’s machine is compatible with your machine.
Did the recipient’s machine answer within 35 seconds (after all automatic redialing attempts) ?
Is the Processing/Data indicator lit?
The external phone is busy. Please wait until the external phone becomes free.
Is the machine overheated?
Unplug the machine and let it cool for about 5 minutes. Then plug in the machine and try sending again.