Printing Does Not Start
25-May-2009
8200530700
Issue
Cause and Solution
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
NOTE
When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending it to the printer. Wait until printing starts.
Checking the Ink Status
You can check the ink status with the ink lamps or your computer screen.
Replacing an Ink Tank
This section describes the procedure to replace an ink tank if ink runs out while printing is in progress.
See[Replacing an Ink Tank ]
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Replacing an Ink Tank
This section describes the procedure to replace an ink tank if ink runs out while printing is in progress.
See[Replacing an Ink Tank ]
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into place.
mark on the ink tank until it clicks into place.Wait until printing starts.
When the printer vibrates after the printer is turned on, it is shaking the ink tanks. Wait until the printer stops vibrating.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the printer and the computer, then check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the printer over LAN, make sure that the printer is connected to the network with a LAN cable or is set up correctly. For details, refer to your setup manual.
If the Inner Cover is opened, close the Inner Cover and press the RESUME/CANCEL button on the printer.
Press the RESUME/CANCEL button on the printer to clear the error. Then check the Page Size setting in the Page Setup sheet (Windows) or the Page Setup dialog box (Macintosh) in the printer driver and load paper that is the same size as the setting and try printing again.
If printing does not start even when the paper loaded in the printer is the same as the setting, set the printer driver not to detect the width of the paper.
* Select the Detect paper width check box again once printing is complete, and then click Send.
The Custom Settings in the Maintenance sheet, clear the Detect paper width check box, and then click Send.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect paper width check box, and then click Send.
When using Fine Art Paper "Photo Rag" or non Canon genuine specialty paper, be sure to select the type of each media from Media Type and a paper size which says "Fine Art XX" from Page Size or Paper size.
Confirm the settings following the procedure below, and try printing again.
1. Ensure that either Fine Art A3+, Fine Art A3, Fine Art A4 or Fine Art Letter is selected in the application.
If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure that the name of your printer is selected.
2. Make sure that the paper selected for Media Type in the Main sheet (Windows) or the Print dialog box (Macintosh) in the printer driver matches the paper loaded in the printer.
3. Make sure that the Page Size setting in the Page Setup sheet (Windows) or the Paper size setting in the Page Setup dialog box (Macintosh) in the printer driver is the same as the size set in step 1.
The printer will not print properly if you are using a driver for a different printer.
In Windows, make sure that your printer's name is selected in the Print dialog box.
In Macintosh, make sure that your printer's name is selected in Printer in the Print dialog box.
NOTE
To make the printer the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Make sure that the printer port is configured appropriately in the printer driver.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the printer driver or change the printer port to the correct one.
NOTE
- When the printer is used over LAN, the port name of the printer is displayed as "CNBJNP_xxxxxxxxxx". * "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the printer.
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.