Issue
Printed colors are inaccurate
Cause and Solution
<Cause 1> Color adjustment has not been activated in the "Advanced Settings" of the printer driver.
<Corrective Action>
In the "Advanced Settings" of the printer driver, access "Color Settings" in "Color Mode" to adjust colors.
<Cause 2> Colors have not been adjusted on the computer or monitor.
<Corrective Action 1>
Refer to the computer and monitor documentation to adjust the colors.
<Corrective Action 2>
Adjust the settings of the color management software, referring to the software documentation as needed.
<Cause 3> The Printhead nozzles are clogged.
<Corrective Action>
Print a test pattern to check the nozzles and see if they are clogged.
<Cause 4> In the Windows printer driver, "Application Color Matching Priority" is not selected.
<Corrective Action>
Click "Special Settings" on the "Layout" sheet of the printer driver and select "Application Color Matching Priority" in the dialog box.
<Cause 5> There may be a slight difference in how colors are printed after Printhead replacement because of individual variation among printheads.
<Corrective Action>
Execute color calibration.
<Cause 6> Printhead characteristics gradually change through repeated use, and colors may change.
<Corrective Action>
Execute color calibration.
<Cause 7> Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment.
<Corrective Action>
Follow these steps to prepare the printing environment.
1. Use the same version of firmware or printer driver.
2. Specify the same value for all settings items.
3. Execute color calibration.
<Cause 8> When reinstalling the printer driver, you changed the region selection of the Media Configuration Tool.
Changing the region selection of the Media Configuration Tool deletes the region-specific paper information originally registered on the printer before installation. Using paper with deleted information when executing color calibration will prevent the resulting calibration adjustment value from being applied to all other types of the paper.
<Corrective Action>
Prepare paper compatible with calibration in the newly selected region and perform calibration again.