[Unidentified Image] message is displayed, and the image will not play back.
05-Oct-2017
8201759500
Solution
Errors in image playback may occur as a result of the following problems.
・Image format is unsupported
・Image data is corrupt
・Image was edited or renamed on a computer
・Image was shot with another camera
・Image was written back to the camera without using CameraWindow*
* CameraWindow is software used to import images and change camera settings. You can install CameraWindow from the bundled CD, or by downloading it from the Canon website.
| Display | Message |
 | Unidentified Image |
 | Incompatible JPEG |
 | Image too large. |
 | Cannot play back MOV |
 | Cannot play back MP4 |