Smudge Marks Appear on the Edge of Printouts
10-Jul-2018
8204077200
Solution
Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.
Maintenance and Inspections
Maintenance and Inspections
- Check the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly.
- This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab 
[Advanced Settings] [Expand Print Region and Print] [Off]
[Advanced Settings] [Expand Print Region and Print] [Off]