Paper Is Not Fed

Last Updated : 15-Nov-2011
Issue Number : 8100109000

Issue

Paper is not fed.

Cause and Solution

Appropriate paper is not being used.

Replace the paper with that which can be used with this printer. [Usable Paper]

Paper is not fed only from the added paper feeder.

Reinstall the paper feeder. [Reinstalling the Paper Feeder]

The size of the loaded paper and the specified settings are different from each other.

If the message <PC LOAD "size"> appears in the display of the control panel, take the following measures.

Load the paper of the size selected in the application (or the one specified by scaling factors). [Loading Paper in the Paper Cassette]

If you are using the multi-purpose tray, check TRAY PAPER SIZE, and when the paper size does not match the size specified in the application, specify the setting properly. [Loading Paper in the Multi-purpose Tray]

Press [Feeder Selection], then select the paper cassette in which the paper of the matched size is loaded. [Selecting a Paper Source]

Press [Online], then print to the currently loaded paper forcibly. If you are using the multi-purpose tray, the setting for TRAY PAPER SIZE automatically changes to the setting specified in the application.

IMPORTANT

If you open the front cover when the message <PC LOAD "size"> is displayed, the message may disappear. However, be sure to follow the directions in the displayed message to change the paper.