Solution
IMPORTANT
- You cannot print on postcards affixed with photos or stickers.
- Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.
REFERENCE
- We recommend using genuine Canon photo media when printing photographs. For details on the specialty media Canon provides for use with its various printers, see "Compatible Media Types".
- 100% recycled paper can be used.
- If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.
1. Flatten the four corners of the paper before loading it.
NOTE
- Align the edges of paper neatly before loading. Loading paper without aligning the edges
- If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See See "Paper is curled."
- To avoid curling, handle paper as follows.
- Put unused paper back into the package and keep them on a level surface.
- Take out only the necessary number of sheets from the package, just before printing.
2. Prepare to load paper.
(1) Open the Sheet Feeder Cover.
The Paper Output Slot Cover will open automatically.
(2) Pull out the Paper Support completely until the
mark and the
mark are aligned.
(3) Adjust the position of the Paper Thickness Lever.
The Paper Thickness Lever switches the clearance between the Print Head and the loaded paper to match the media type.
Set it to the left when printing on envelopes or T-shirt transfers, and right when printing on any other type of paper.
NOTE
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the left.
It may improve print quality.
Reset the Paper Thickness Lever to the right when you finish printing.
3. Load the paper.
CAUTION
Do not load higher than the projection (A).
(1) Slide the Paper Guide to the left side of the Rear Tray.
(2) Load the paper in the Rear Tray with the print side facing UP.
(3) Align the paper stack against the guide on the right side of the Rear Tray.
(4) Slide the Paper Guide against the left side of the paper stack.
Do not slide the Paper Guide too strong. Paper may not be fed properly.
4. Specify the page size and media type settings according to the loaded paper.
REFERENCE
- Select the size and type of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver.
- For details on printer driver settings, see "Printing from Your Computer".