Getting the Ink Level Information
16-May-2008
8200181500
Solution
- Ink Level Indication on the Printer
You can confirm the ink level in each ink tank through the ink lamps. Open the Top Cover of the printer to see how the ink lamps light or flash.
Ink is low:
......RepeatsThe ink lamp flashes slowly (at about three second interval). You can continue printing, but we recommend preparing a new ink tank to replace the associated ink tank.
Ink is out:
......RepeatsThe ink lamp flashes quickly (at about one second interval), and the ALARM lamp on the printer
flashes orange four, seventeen, or eighteen times. Replace the ink tank with a new one.
* When the ALARM lamp on the printer flashes orange seven times, an error has occurred and
therefore the printer is unable to print.
NOTE
When the ink lamp is unlit and the ALARM lamp on the printer is also unlit, the function for detecting the remaining ink level has been released. Replacing with a new ink tank will
activate this function again.
Open the Canon IJ Status Monitor to check the ink level information.
(1) Open the printer properties dialog box.
(2) Click View Printer Status on the Maintenance tab.
The following message is displayed.
* You can also display the Canon IJ Status Monitor by clicking the Canon IJ Status
Monitor button which appears on the taskbar during printing.
*1 Confirm whether any symbols are displayed here.
Ink is low:
The [!] symbol appears above an ink tank that is low. You can continue printing, but we
recommend preparing a new ink tank to replace the associated ink tank.
Ink is out:
The [x] symbol appears above an empty ink tank. Click Ink Details to show the ink tank
information, then replace the ink tank with a new one.
Open the Canon IJ Printer Utility to check the ink level information.
(1) Open the Canon IJ Printer Utility.
The Canon IJ Printer Utility is displayed.
(2) Select Ink Level Information from the pop-up menu.
The following dialog box is displayed.
*1 Confirm whether any symbols are displayed here.
Ink is low:
The [!] symbol appears above an ink tank that is low. You can continue printing, but we
recommend preparing a new ink tank to replace the associated ink tank.
Ink is out:
The [x] symbol appears above an empty ink tank. Click Ink Details to show the ink tank
information, then replace the ink tank with a new one.
The ALARM lamp on the printer flashes orange four, seventeen, or eighteen times once any one of the ink tanks is out of ink. If ink is out during printing or after printing is complete, a message will be displayed on your PC. Check to see which ink tank is out of ink, and replace it with a new one.
IMPORTANT
Replacing the ink tanks while printing is in progress may reduce the print quality. To maintain optimal print quality, we recommend that you cancel the print job in progress, replace the ink tanks, and then print again.
For details on how to resolve the ink out errors that have occurred when printing from a digital still camera or digital video camcorder, see "An Error Message Is Displayed on the LCD ".
If the ALARM lamp on the printer flashes orange four times
- Close the Top Cover after ink tank replacement to resume printing.
- If printing is in progress and you want to continue printing, press the RESUME/CANCEL button with the ink tank installed. Then printing can continue under the ink out condition. Replace the empty ink tank immediately after the printing. The printer may be damaged if printing is continued under the ink out condition.
* Printing does not resume if any of the ink tanks are removed. Be sure to press the RESUME/CANCEL button with the ink tanks installed.
* Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ Status Monitor.
- Click Cancel Printing to cancel printing. Replace the ink tank with a new one.
*1 Ink tank with no ink
If the ALARM lamp on the printer flashes orange seventeen times
To avoid printing troubles such as the mixing of inks, this printer is designed to stop printing by
flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink tank goes under the amount of ink required to maintain both printer and print quality.
Stop printing, replace the ink tank, and then print again.
*1 Ink tank with no ink
If the ALARM lamp on the printer flashes orange eighteen times
- If you want to continue printing, replace the ink tank and close the Top Cover.
- Click Cancel Printing to stop printing if you do not have a new ink tank. Be sure to replace the empty ink tank before resuming printing.
- You can continue printing under the ink out condition, but this may cause the printing trouble such as the mixing of inks, or a printer malfunction. If you want to continue printing, you need to release the function for detecting the remaining ink level.
To release this function, press and hold the RESUME/CANCEL button for at least 5 seconds,
and then release it.
* Releasing the function for detecting the remaining ink level is memorised. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing or refilling of ink.
*1 Ink tank with no ink
If the ALARM lamp on the printer flashes orange four times
- Close the Top Cover after ink tank replacement to resume printing.
- If printing is in progress and you want to continue printing, press the RESUME/CANCEL button with the ink tank installed. Then printing can continue under the ink out condition. Replace the empty ink tank immediately after the printing. The printer may be damaged if printing is continued under the ink out condition.
* Printing does not resume if any of the ink tanks are removed. Be sure to press the
RESUME/CANCEL button with the ink tanks installed.
* Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ Printer Utility.
- Click Delete Job to cancel the current printing job. Click Stop Job to stop the current printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink tank with a new one.
If the ALARM lamp on the printer flashes orange seventeen times To avoid printing troubles such as the mixing of inks, this printer is designed to stop printing by flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink tank goes under the amount of ink required to maintain both printer and print quality.
Stop printing, replace the ink tank, and then print again.
If the ALARM lamp on the printer flashes orange eighteen times
- If you want to continue printing, replace the ink tank and close the Top Cover.
- Click Stop Job to stop printing if you do not have a new ink tank. Be sure to replace the empty ink tank before resuming printing.
- You can continue printing under the ink out condition, but this may cause the printing trouble such as the mixing of inks, or a printer malfunction.
If you want to continue printing, you need to release the function for detecting the remaining ink level.
To release this function, press and hold the RESUME/CANCEL button for at least 5 seconds, and then release it.
* Releasing the function for detecting the remaining ink level is memorised. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing or refilling of ink.
