Alarm Lamp Flashes Orange
15-May-2008
8200187300
Issue
When a printer error occurs, the ALARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
Cause and Solution
Reload paper in the Auto Sheet Feeder and press the RESUME/CANCEL button.
Loading Paper
See[Loading Paper]
The paper may be jammed. Remove the jammed paper, reload paper properly in the printer, and then press the RESUME/CANCEL button. See "Paper Jams".
Ink has run out.
Replace the ink cartridge and close the cover.
If printing is in progress and you want to continue printing, press the RESUME button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
Possible causes are as follows:
- The FINE Cartridge may not be installed properly.
- The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the Print Head Alignment.
Confirm that the FINE Cartridges are installed in the appropriate positions.
See "Replacing FINE Cartridges ".
The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.
Eight flashes indicates that the ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the printer.)
IMPORTANT
Canon recommends that you call for service as soon as this error occurs. Once the ink absorber becomes completely full, printing cannot be performed until the ink absorber is replaced.
The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the Print Head Alignment.
Aligning the Print Head
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position.
1. Make sure that the printer is on, and then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder......
Possible causes are as follows:
- The FINE Cartridge may not be installed properly.
- The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the Print Head Alignment.
Aligning the Print Head
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position.
1. Make sure that the printer is on, and then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder......
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the RESUME button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Getting the Ink Level Information
The printer considers as ink is full when new FINE Cartridge is installed, and then starts counting a remaining level of ink. Even if new FINE Cartridges are not installed, the function for detecting the remaining ink will work. However, with such cartridges, the detection may not be correct. Refer to the ink level information for those only as a guide.
Open the Canon IJ Status Monitor to check the ink level information......
The POWER and ALARM lamps flash alternately as shown below.
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while. If the problem is not resolved, contact your Canon Service representative.