Cannot Install the Printer Driver
16-May-2008
8200204600
Issue
Cause and Solution
If you were unable to proceed beyond the Printer Connection screen, follow
the procedure below to reinstall the printer driver.
(1) Click Cancel on the Printer Connection screen.
(2) Click Start Over on the Installation Failure screen.
(3) Click Back on the screen that appears next.
(4) Click Exit on the PIXMA iPXXXX screen (“XXXX” represents 2500 series or
1800 series), then remove the CD-ROM.
(5) Turn the printer off.
(6) Restart your computer.
(7) Make sure you have no application software running, including anti-virus
software.
(8) Follow the procedure described in the Easy Setup Instructions to reinstall
the printer driver.
Installation does not start automatically when the Setup CD-ROM is inserted into your computer’s disc drive
(Windows)
Click Start > My Computer > double-click the CD-ROM icon 
.
.In non-XP Windows, double-click the My Computer icon on the desktop and
then double-click the CD-ROM icon 
.
.NOTE
To use the Run command to start the setup program, specify your disc drive and
then the name of the setup program, Msetup4.exe. The drive letter of the disc
drive depends on your computer.
(Macintosh)
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the Setup CDROM.
Contact a Canon service representative.
Procedures for printer driver installation
Windows® Printer Driver Installation
(Windows)
Click Start > My Computer, and confirm that CD-ROM icon 
is visible.
is visible.In non-XP Windows, double-click the My Computer icon on the desktop and
confirm that the CD-ROM icon 
is visible in the window.
is visible in the window.(Macintosh)
Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the Setup CDROM.
Contact a Canon service representative.
Follow the procedure described in the Easy Setup Instructions for proper
installation.
If the printer driver was not installed correctly, uninstall the driver, restart your
computer, and then reinstall the driver. Refer to the Printer Driver Guide onscreen
manual.
(Windows)
NOTE
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the driver.
Restart your computer before reinstalling.