Issue
Cause and Solution
Incorrect page size selected
Ensure that the page size setting matches the size of the paper loaded in the printer:
- Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded.
- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or the Page Setup dialog box (for Macintosh) to ensure that it matches the size of the paper loaded.
During infrared communication, infrared rays were interrupted or another infrared communication unit is operating nearby
If infrared communication between the infrared ports of the printer and computer or PDA is interrupted by any obstacle for ten seconds or longer during printing, the paper on which data is being printed is ejected and the printer is reset. Remove the obstacle and retry printing.
If another infrared communication unit is operating nearby, printing can stop due to interference. When printing a document through infrared communication, do not operate other infrared communication units like a television remote control.