Issue
Cause and Solution
Check 1: Did you confirm the paper and print quality settings?
Check 2: Is the FINE Cartridge installed properly?
Remove the FINE Cartridge, then reinstall it. The print result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape (A) is removed.
Check 3: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
- If the Nozzle Check Pattern is not printed correctly:After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
- If the problem is not resolved after performing the Print Head Cleaning twice:Perform the Print Head Deep Cleaning.If the problem is not resolved after performing the Print Head Deep Cleaning, try it again.
- If the problem is not resolved after performing the Print Head Deep Cleaning twice:Ink may have run out. Replace the FINE Cartridge.
Check 4: When a FINE Cartridge runs out of ink, replace it with a new one
Replacing a FINE Cartridge
When FINE Cartridges run out of ink, follow the procedure below to replace them.
Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check 6: Change the Paper Thickness Lever setting
Adjust the position of the Paper Thickness Lever according to the type of paper you are printing on.
Depending on the printing content, the printing surface may become scratched or the corners or edges of the paper may become smudged even for the types of paper which require you to set the lever to the left. In this case, set the Paper Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the lever is not set back to the left, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper. It may also reduce print quality.
NOTE
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right.