No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
17-Feb-2009
8200389500
Issue
Cause and Solution
Replacing an Ink Tank
When ink runs out while printing is in progress, the Alarm lamp flashes orange four or seventeen times and the error message will appear on your computer screen. Make sure which ink tank has run out of ink and replace it with a new one.
See[Replacing an Ink Tank ]
Check 3: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to [ Printing the Nozzle Check Pattern ],[ Cleaning the Print Head ] , [ Cleaning the Print Head Deeply ].
- If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
- If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours.
- If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact the service center.
Check 4: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the paper's instruction manual for detailed information on the printable side.
If automatic ink quality maintenance is disabled, ink in one or more ink tanks may separate, resulting in uneven density. Enable automatic ink quality maintenance by using the printer driver.
1. Make sure that the printer is turned on.
2. Open the printer properties dialog box.
3. Click the Maintenance tab and then Custom Settings.
4. Select the Execute ink quality maintenance automatically check box, then click Send.
5. Confirm the message and click OK.
1. Make sure that the printer is turned on.
2. Open the Canon IJ Printer Utility.
3. Select Custom Settings in the pop-up menu.
4. Select the Execute ink quality maintenance automatically check box, then click Send.
5. Confirm the message and click OK.
IMPORTANT
- Enabling automatic ink quality maintenance is recommended. Failure to perform the ink quality maintenance about once a week may affect print quality.
- If automatic ink quality maintenance has been disabled, perform the ink quality maintenance manually about once a week.
If printout color of photographs that are taken in Adobe RGB mode is not satisfactory, configure the input profile and then try printing again. It may improve the quality of printout color.
1. Open the printer properties dialog box.
Click Here: Printer Driver* Before clicking here to open the printer properties dialog box, quit the running application software.
2. On the Main sheet, select Manual for Color/Intensity, and then click Set.
3. On the Matching sheet, select ICM for Color Correction.
4. Select Adobe RGB (1998) for Input Profile.
If Adobe RGB (1998) is not displayed, select Custom Install on the Setup CD-ROM, then install the Adobe RGB (1998).