Issue
Unevenness, smudge marks, or streaks appear on printout results.
Unevenness, smudge marks, or streaks appear on printout results.
Cause and Solution
Appropriate paper is not being used.
Replace with paper that meets printing specifications.
[Usable Paper]
Paper is too moist or too dry.
Replace the paper with new paper in an unopened package.
The inside of the printer is dirty.
The toner cartridge has run out of toner.
Check the status of the toner cartridges, and then replace the toner cartridge that is almost empty with a new one.
Toner in the toner cartridge is not distributed evenly.
Shake the toner cartridge to evenly distribute the toner inside the cartridge.
For more details, see "User's Guide" (HTML manual) in the CD-ROM supplied with the printer.
The drum in any of the toner cartridges has deteriorated or is damaged, or a problem has occurred in the fixing unit.
<Solution 1>
Perform calibration.
<Solution 2>
If Solution 1 does not solve the problem, replace toner cartridges or fixing unit.