Issue
The port to be used has a problem.
The port to be used has a problem.
Cause and Solution
The port to be used is not selected properly.
Perform the following procedure.
1. Open the [Printers and Faxes] or [Printers] folder.
From the [Start] menu, select [Settings] → [Printers].
From the [Start] menu, select [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printers and Other Hardware] → [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printer].
From the [Start] menu, select [Control Panel], and then double-click [Printers].
2. Right-click the icon for this printer, and then select [Properties] from the pop-up menu.
3. Display the [Ports] sheet.
4. Check whether the port to be used is selected properly.
If the appropriate port is not selected
Select the appropriate one, then click [OK].
If you cannot find the port to be used
Uninstall the printer driver and install it again.
You changed the IP address. (If the printer and computer are connected by a LAN cable)
If you changed the IP address, see "User's Guide" (HTML manual) in the CD-ROM supplied with the printer and set the port anew.
