Back of the Paper Is Smudged
05-Aug-2009
8200568900
Solution
Perform the Bottom Plate Cleaning to clean the inside of the machine.
NOTE
When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
This section explains how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
1. Make sure that the machine is turned on.
2. Open the Paper Output Tray.
Open the Paper Output Tray gently.
3. Open the Output Tray Extension.
4. Select 
Settings on the HOME screen, then press the OK button.
Settings on the HOME screen, then press the OK button.The Settings screen is displayed.
5. Select 
Maintenance, then press the OK button.
Maintenance, then press the OK button.The Maintenance screen is displayed.
6. Select Bottom plate cleaning, then press the OK button.
The confirmation screen is displayed.
7. Select Yes, then press the OK button.
8. Remove any paper from the Rear Tray, follow the on-screen instructions.
9. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper, follow the on-screen instructions.
10. Load this and only this sheet of paper on the Rear Tray with the open side facing to the front, follow the on-screen instructions.
(A) Load the paper after unfolding it.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.
-> Cleaning the Protrusions Inside the Machine
NOTE
When performing Bottom Plate Cleaning again, be sure to use a new sheet of paper.
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
IMPORTANT
Be sure to turn off the power and disconnect the power plug before cleaning the machine.
