Printing Does Not Start
Issue
Cause and Solution
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.
NOTE
- When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending it to the machine. Wait until printing starts.
Checking the Ink Status
You can check the ink status on the LCD or with ink lamps.
Replacing an Ink Tank
When the ink tanks run out of ink, follow the procedure below to replace them.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Replacing an Ink Tank
When the ink tanks run out of ink, follow the procedure below to replace them.
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into place.
mark on the ink tank until it clicks into place.When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the machine and the computer, then check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over network correctly.
How to connect the machine to the computer (USB /wireless LAN)
If there are any unnecessary print jobs, delete them.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
On a Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
NOTE
- To make the machine the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Make sure that the printer port is configured appropriately in the printer driver.
1.Log on as a user account with administrator privilege.
2.Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3.Right-click the Canon XXX Printer icon, then select Properties.
4.Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the MP Drivers or change the printer port to the correct one.
NOTE
When the machine is used over LAN, the port name of the machine is displayed as "CNBJNP_xxxxxxxxxx".
* "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the machine.
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.