If <LOAD CORRECT PAPER> is displayed

Issue


The message <LOAD CORRECT PAPER> appears on the display and printing is interrupted.

Cause and Solution


When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE 1>, <CASSETTE 2> (optional), or <MP TRAY>. You need to load the correct size paper or change the paper size in <PAPER SIZE> for <CASSETTE 1>, <CASSETTE 2> (optional), or <MP TRAY>.

NOTE
For print jobs, you need to specify the paper size from your computer.



Reloading the Paper
1. Load the correct size paper as shown on the display, then press [OK] to resume the job.
    The machine re-starts printing.

Changing the Paper Size Setting
Follow the procedure below to change the paper size setting.


For Copy Job


1. Press [Stop/Reset].

2. Press to select <YES>.



3. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



    <CASSETTE 2> is displayed only if the optional paper cassette is attached.
    If you select <MP TRAY>, press or to select <ON>, then press [OK].



4. Press or to select the size of the paper loaded into the machine, then press [OK].



5. Press or to select the type of the paper loaded into the machine, then press [OK].



6. Resume the copy job.


For Fax Job


1. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



    <CASSETTE 2> is displayed only if the optional paper cassette is attached.
    If you select <MP TRAY>, press or to select <ON>, then press [OK].



2. Press or to select the size of the paper loaded into the machine, then press [OK].



3. Press or to select the type of the paper loaded into the machine, then press [OK].



4. Open and close the paper cassette that you set in Step 1 to resume the fax job.

NOTE
For the multi-purpose tray, skip this step.


For Report/List Job


1. Press [Job Cancel/Status Monitor] repeatedly to select <REPORT STATUS>, then press [OK].



2. Press or to select the job to cancel, then press [OK].



NOTE
The displayed job varies depending on the job that you select.

3. Press or to select <CANCEL>, then press [OK].



4. Press to select <YES>.



5. Press [Stop/Reset] to return to the standby mode.

6. Press [Paper Settings] repeatedly to select <CASSETTE 1>, <CASSETTE 2>, or <MP TRAY>, then press [OK].



    <CASSETTE 2> is displayed only if the optional paper cassette is attached.
    If you select <MP TRAY>, or to select <ON>, then press [OK].



7. Press or to select the size of the paper loaded into the machine, then press [OK].



8. Press or to select the type of the paper loaded into the machine, then press [OK].



9. Resume the report/list job.


For Print Job


1. Press [Job Cancel/Status Monitor] repeatedly to select <JOB CANCEL>, then press [OK].



2. Press or to select <PRINT>, then press [OK].



3. Press or to select the job to cancel, then press [OK].



NOTE
The displayed job varies depending on the job that you select.

4. Press to select <YES>.



5. Press [Stop/Reset] to return to the standby mode.

6. Select [Output Size] on the printer driver to match the setting in the machine, then resume the print job.