Documents are printed in monochrome (iPF6300/iPF6350)

    03-Mar-2010
    8200771000

    Issue

    Documents are printed in monochrome

    Cause and Solution

    <Cause 1> In the "Advanced Settings" of the printer driver, "Monochrome" or "Monochrome (Photo)", is specified in "Color Mode".
    <Corrective Action>
    In the "Advanced Settings" of the printer driver, specify "Color" in "Color Mode" and try printing again.

    <Cause 2> The Printhead nozzles are clogged.
    <Corrective Action>
    Print a test pattern to check the color ink nozzles and see if they are clogged.