Issue
Documents are printed in monochrome
Cause and Solution
<Cause 1> In the "Advanced Settings" of the printer driver, "Monochrome" or "Monochrome (Photo)", is specified in "Color Mode".
<Corrective Action>
In the "Advanced Settings" of the printer driver, specify "Color" in "Color Mode" and try printing again.
<Cause 2> The Printhead nozzles are clogged.
<Corrective Action>
Print a test pattern to check the color ink nozzles and see if they are clogged.
