Check 1: Make sure that the power plug is securely plugged in, then turn the machine on
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.
REFERENCE
- When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending it to the machine. Wait until printing starts.
Check 2: Check the status of ink tanks. Replace the ink tank if ink has run out
Checking the Ink Status
You can check the ink status on the LCD or with the ink lamps.
Replacing an Ink Tank
When you need to replace ink tanks, follow the procedure below.
Check 3: Open the Scanning Unit (Cover) and check to see if the ink lamps are flashing red.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Replacing an Ink Tank
When you need to replace ink tanks, follow the procedure below.
Check 4: Open the Scanning Unit (Cover) and make sure that the ink lamps light up red.
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into place.
Check 5: Make sure that the USB cable is securely plugged into the machine and the computer, then check the following
- If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
Check 6: Restart your computer if you are printing from the computer
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
*If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information.
Check 7: Make sure that your machine's name is selected in the Print dialog box.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
On a Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
NOTE
- To make the machine the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Check 8: Configure the printer port appropriately.(Windows)
Make sure that the printer port is configured appropriately.
1. Log on as a user account with administrator privilege.
2. Select [Devices and Printers] from the [Start] menu.
In Windows 7, select [Start] menu > [Control Panel] > [Hardware and Sound] > [Devices and Printers].
In Windows Vista, select the [Start] menu > [Control Panel] > [Hardware and Sound] > [Printers].
In Windows XP, select the [Start] menu > [Control Panel] > [Printers and Other Hardware] > [Printers and Faxes].
3. Right-click the [Canon XXX Printer] icon (where "XXX" is your machine's name), then select [Printer properties].
In Windows Vista or Windows XP, right-click the [Canon XXX Printer] icon (where "XXX" is your machine's name), then select [Properties].
4. Click the [Ports] tab to confirm the port settings.
Make sure that a port named [USBnnn] (where "n" is a number) with [Canon XXX Printer] appearing in the [Printer] column is selected for [Print to the following port(s)].
- If the setting is incorrect:
Reinstall the MP Drivers.
- Printing does not start even though the port named [USBnnn] is selected:
Launch [Canon My Printer] from the task tray, select [Diagnose and Repair Printer]. Follow the on-screen instructions to set the correct printer port, then select [Canon XXX Printer].
If the problem is not resolved, reinstall the MP Drivers.
Check 9: Is the size of the print data extremely large?
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.