Printing Does Not Start
08-Mar-2011
8200828800
Issue
Cause and Solution
While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit green.
NOTE
When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing green, the computer is processing data and sending it to the printer. Wait until printing starts.
Checking the Ink Status
You can check the ink status on the ink lamps or your computer screen.
Replacing an Ink Tank
When you need to replace ink tanks, follow the procedure below.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
Replacing an Ink Tank
When you need to replace ink tanks, follow the procedure below.
If the ink lamp is not lit, press the 
mark on the ink tank until it clicks into place.
mark on the ink tank until it clicks into place.When the printer is connected to your computer with a USB cable, check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information.
If the printer does not start printing, cancelled or failed print job data may be remaining.
Delete the undesired print job by using the Canon IJ Status Monitor.
If the Inner Cover is opened, close the Inner Cover and press the RESUME/CANCEL button on the printer.
The printer will not print properly if you are using a printer driver for a different printer.
Make sure that your printer's name is selected in the Print dialog box.
REFERENCE
To make the printer the one selected by default, select Set as Default Printer.
Make sure that the printer port is configured appropriately.
1. Log on as a user account with administrator privilege.
2. Select Devices and Printers from the Start menu.
When using Windows 7, select Start menu > Control Panel > Hardware and Sound > Devices and Printers.
In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.
In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes.
3. Right-click the Canon XXX icon (where "XXX" is your printer's name), then select Printer properties.
In Windows Vista or Windows XP, right-click the Canon XXX icon (where "XXX" is your printer's name), then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
- If the setting is incorrect:
If the problem is not resolved, reinstall the printer driver.
- Printing does not start even though the port named USBnnn is selected:
Launch Canon My Printer from the task tray, select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select Canon XXX.
If the problem is not resolved, reinstall the printer driver.
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.