Solution
If image files cannot be opened when using EOS Software, this software may not support the image files. Please confirm the software version installed on your computer.
NOTE
- The supported software version may differ depending on the camera you use and the operating system installed on the computer.
- When using a camera or computer that differs from the model used initially, please download the supported version of the software. Software for a variety of cameras/operating systems can be downloaded from the Canon Web site.
