Issue
Printing is faint
Cause and Solution
<Cause1> You may be printing on the wrong side of the paper.
<Corrective Action>
Print on the printing surface.
<Cause2> The Printhead nozzles are clogged.
<Corrective Action>
Print a test pattern to check the nozzles and see if they are clogged.
<Cause3> Because the printer was left without ink tanks installed for some time, ink has become clogged in the ink supply system.
<Corrective Action>
After the ink tanks have been installed for 24 hours, run Head Cleaning B.
<Cause4> Paper is jammed inside the Top Cover.
Follow the steps below to remove the jammed piece of paper inside the Top Cover.
1.Press the Online button to bring the printer offline.
2.Open the Top Cover and make sure the Carriage is not over the Platen.
3.Remove any scraps of paper inside the Top Cover.
4.Close the Top Cover.
<Cause5> During borderless printing, the ink was not dry enough before cutting.
<Corrective Action>
Specify a longer drying period in the printer menu, in Roll DryingTime in Paper Details.
<Cause6> Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Draft.
<Corrective Action>
In Advanced Settings of the printer driver, choose Highest or High in Print Quality.
Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.