Back of the Paper Is Smudged
24-Dec-2010
8200996800
Solution
Perform the Bottom Plate Cleaning to clean the inside of the machine.
REFERENCE
When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
This section explains how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
IMPORTANT
- Do not perform any other operations while performing the Bottom Plate Cleaning.
1. Make sure that the machine is turned on.
2. Open the Paper Output Tray gently.
3. Remove any paper from the Rear Tray.
4. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
5. Load this and only this sheet of paper on the Rear Tray with the open side facing to the front.
(A) Load the paper after unfolding it.
6. Press the Menu button repeatedly until Maintenance appears.
7. Use the 
button to select Bottom cleaning, then press the OK button.
button to select Bottom cleaning, then press the OK button.The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.
-> [ Cleaning the Protrusions inside the Machine ]
REFERENCE
- When performing Bottom Plate Cleaning again, be sure to use a new sheet of paper.
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
IMPORTANT
- Be sure to turn off the power and unplug the power cord before cleaning the machine.
- The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
- The machine cannot send or receive faxes when the power is turned off.
- If you unplug the power cord, all the documents stored in the machine's memory will be deleted. Print the necessary documents or save them to the USB flash drive before unplugging the power cord.
