Cleaning the Inside of the Printer

    17-Jun-2011
    8201159400

    Solution

    Cleaning the Fixing Roller of the Printer
    * A4 plain paper is required to clean the fixing roller. Have A4 plain paper ready.

    1. Load A4 plain paper in the multi-purpose tray.
    For details on the procedures for loading paper, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
    NOTE
    Open the auxiliary tray before cleaning.

    2. Click [ ] in the Windows task tray, and then select the printer name.



    3. From the [Options] menu, select [Utility] → [Cleaning].



    4. Select [Cleaning Type].
    (1)Select [Fixing Unit Cleaning 1].
    (2)Click [OK].
    →The paper is fed, and the printer starts cleaning the fixing roller.


    NOTE
    When the printed paper has smudge marks even if [Fixing Unit Cleaning 1] is performed
    • See "Performing [Fixing Unit Cleaning 2]" and perform [Fixing Unit Cleaning 2].
    Cleaning time
    • It takes approximately 130 seconds.
    * Cleaning the fixing roller cannot be canceled. Please wait until it is completed. (The cleaning is finished when the paper is output completely.)

    Performing [Fixing Unit Cleaning 2]
    * A4 plain paper is required to perform [Fixing Unit Cleaning 2]. Have A4 plain paper ready.

    1. Load A4 plain paper in the multi-purpose tray.
    For details on the procedures for loading paper, see "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
    NOTE
    Open the auxiliary tray before cleaning.

    2. Click [ ] displayed in the task tray, and then select a printer name.



    3. From the [Options] menu, select [Utility] → [Cleaning].



    4. Select [Cleaning Type].
    (1)Select [Fixing Unit Cleaning 2].
    (2)Click [OK]. Then, the cleaning page is printed.



    5. If any paper is loaded in the multi-purpose tray, remove it.

    6. Load the cleaning page in the multi-purpose tray with the printed side facing down.



    7. Press the [ ] (Paper) key.
    →The cleaning page is fed into the printer, and the printer starts cleaning the fixing roller.


    NOTE
    Cleaning time
    • It takes approximately 90 seconds.
    * Cleaning the fixing roller cannot be canceled. Please wait until it is completed. (The cleaning is finished when the paper is output completely.)

    Cleaning the Photosensitive Drum of the Printer
    1. Click [ ] displayed in the task tray, and then select a printer name.



    2. From the [Options] menu, select [Utility] → [Cleaning].



    3. Select [Cleaning Type].
    (1)Select [Drum Cleaning 1] or [Drum Cleaning 2] depending on the symptoms.
    (2)Click [OK].
    →The message <Cleaning> appears in the Printer Status Window, and the printer starts cleaning the photosensitive drum.



    [Drum Cleaning 1]Select when short white streaks (lines) appear at equal distance on the images (especially in a high-humidity environment).
    [Drum Cleaning 2]Select when the following circumstances occur.
    ・Long black streaks (lines) appear on the images (especially in a low temperature environment).
    ・Short black streaks (lines), smudge marks, or white points appear at equal distance on the images (especially in a high temperature environment).

    NOTE
    Cleaning time
    • [Drum Cleaning 1]: It takes approximately 93 seconds.
    • [Drum Cleaning 2]: It takes approximately 125 seconds.
    * Cleaning the photosensitive drum cannot be canceled. Please wait until it is completed.