Cause1 :
There is a possibility that the print server is not turned on.
Remedy :
Turn on the print server.
Cause2 :
There is a possibility that the print server is not connected to the network properly.
Remedy1 :
Make sure that the print server and network are connected by a LAN cable properly.
Remedy2 :
Make sure that the network settings for the print server are appropriate.
Cause3 :
There is a possibility that the additional driver (alternate driver) is not updated properly.
Remedy :
To update the additional driver (alternate driver), uninstall the printer driver used in the print server, install the new printer driver, and then install the additional driver. For details on the procedures for uninstalling/installing the printer driver and installing the additional printer driver, see Related Information at the end of this page.
Cause4 :
There is a possibility that you are using a computer with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as the print server, and Windows Firewall is configured to block communication with the client computers.
Remedy :
Start up the print server, then configure Windows Firewall to unblock communication with the client computers.
For details on the procedure for configuring Windows Firewall to unblock communication with the client computers, see Related Information at the end of this page.