Issue
Cause and Solution
The paper cassette can be loaded with up to approximately 250 sheets of plain paper (64 g/m2) at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, 16K, and custom paper sizes.
The paper loading procedure for standard size paper differs from that for custom paper sizes. Refer to the respective procedures for each paper type.
See Related Information about the following title(s) at the end of this page as needed.
IMPORTANT
You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm*
(* When loading paper that is 279.5 to 297.0 mm wide in Cassette 1, the paper length should be 210.0 to 420.0 mm.)
- When loading paper in landscape orientation: Width 210.0 to 297.0 mm; Length 148.0 to 297.0 mm