Issue
Cause and Solution
When a problem has occurred in the printer, the Alarm indicator (orange) blinks.
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When the Alarm indicator is blinking, an error message appears in the message area of the Printer Status Window. Follow the directions displayed in the message area (auxiliary).
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If any of the following error messages appears, see the detailed directions for each message.
<Communication Error>:
See the following points and check if the cable is connected properly.
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<Paper Jam inside Printer>:
See "How to remove a paper jam inside the printer" below and remove the jammed paper.
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<Paper Jam behind Printer>:
See "How to remove a paper jam behind the printer" below and remove the jammed paper.
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<Fuser Unit Position Incorrect>:
See "How to replace the fuser unit" below and install the fuser unit properly.
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<No Drum Cartridge>:
See "How to replace the drum cartridge" below and install the drum cartridge properly.
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<Out of Paper>:
See the following points and load paper.
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<Toner Cartridge Replacement Required>:
See "How to replace a toner cartridge" below and replace the toner cartridge.
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<Drum Cartridge Replacement Required>:
See "How to replace the drum cartridge" and replace the drum cartridge.
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