Issue
Cause and Solution
You cannot use the machine if the protective material or the tape remains attached inside of the machine.
Open the paper output cover to confirm that the protective material or the tape does not remain attached to the FINE cartridge holder.
If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
(The printer in the illustration below shows the MG4100 model.)
Request for a repair service
- Request either Canon or the dealer you purchased the machine for a repair service.
