Smudge marks appear on the printouts.

    30-Jul-2012
    8201643000

    Issue

    The following are probable causes when the back of the printed paper has smudge marks. Follow the described instructions.

    Cause and Solution

    Cause:
    There is a possibility that the size of the print data was larger than that of the loaded paper.
    Remedy:
    Check if the size of the print data matches that of the loaded paper.