**** (4 digit alphanumeric one-byte characters) Printer error has occurred

    11-Sep-2012
    8201655500

    Solution

      When the message "**** (*1) Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, there may be a problem inside the printer.
      (*1): "****" is displayed with alphanumeric one-byte characters.
      Example: 6A80, etc.

      <Solution>
      Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.
      If the problem persists, contact the service center.



      <Error Code>
      6500, 6900, 6901, 6910, 6911, 6920, 6921, 6902, 6930, 6931, 6932, 6933, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 6800, 6801, 8200, 5400, 5700, B400, 6B00, 6A00, 9000, 5200, 5C00, 5C20, 6000, 6010, 6502

      Request for a repair service
      • Request either Canon or the dealer you purchased the machine for a repair service.