Solution
<Cause 1>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer.
<Cause 2>
The paper guides in the paper drawer are not set correctly.
<Solution>
Set the paper guides in the paper drawer correctly. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
<Cause 3>
The paper size setting on the operation panel does not match the loaded paper size.
<Solution 1>
Match the paper size setting specified in <Paper Settings> and the size of the paper that is actually loaded.
Change the setting of <Paper Settings> to match the loaded paper size.
NOTE:
- If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size.
- To load paper without changing the settings
Load the paper with the size that is set to <Paper Settings>. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
<Solution 2>
Check that the paper guides in the paper drawer are set in the correct position. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
<Cause 4>
Paper is not loaded in the paper drawer or the multi-purpose tray.
<Solution>
Load the paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.
<Cause 5>
Paper on which reports or lists can be printed is not loaded.
<Solution>
Reports or lists can be printed on A4 or Letter size paper. Load A4 or Letter size paper and set its size. Also, set the paper type to <Plain>, <Plain L>, <Recycled>, <Color>, or <Heavy 1> depending on the loaded paper. For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the DVD-ROM supplied with the printer.