To our customer using macOS Sierra

    20-Dec-2016
    8203383500

    Solution

      We would like you to take notice to the following points when using your Canon inkjet products with macOS Sierra (10.12):

      1. Using the latest version of the Canon software.
      If you are using the older version of the Canon software, the following phenomena may appear:
      - The software cannot be launched.
      - The display is incorrect.
      To resolve the above problems, we recommend you download the latest version of the software supporting macOS Sierra from Canon website.

      2. Push-scan cannot be performed.
      Scanning from the button on the machine is no longer available.
      You still can continue to scan by using the software from your computer.