Paper Is Not Fed
29-Mar-2017
8203474100
Solution
<Cause 1>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer.
<Cause 2>
The paper size setting on the operation panel does not match the loaded paper size.
<Solution>
Match the paper size setting specified in <Paper Settings> and the size of the paper that is actually loaded.
- To use the loaded paper
Change the setting of <Paper Settings> to match the loaded paper size.
- If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size.
- To load paper without changing the settings
Load the paper with the size that is set to <Paper Settings>. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
<Solution 2>
Check that the paper guides in the paper drawer are set in the correct position. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
<Cause 3>
Paper is not loaded in the paper drawer or the manual feed slot.
<Solution 1>
Load the paper. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
<Cause 4>
Paper on which reports or lists can be printed is not loaded.
<Solution>
Reports or lists can be printed on plain/recycled/color/thin paper of A4 or Letter size. Load appropriate paper, and make settings for paper size and paper type. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
<Cause 5>
Paper on which received documents can be printed is not loaded.
<Solution>
Load appropriate paper for printing the received document, and make settings for paper size and paper type. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
- If you print received documents on paper other than A4 or Letter size, some portions of the image may be missing or the image may be divided and printed onto several sheets.