Receiving Faxes

    24-Mar-2017
    8203505200

    Solution

    This section describes the methods for receiving faxes and how to set up the machine to receive faxes. You need to complete some procedures for using fax functions before specifying the receiving settings.
    NOTE
    • The machine can print received fax documents on A4 or Letter size paper. If received fax documents are printed on other paper sizes, a portion of the page may not be printed or a page may be printed on two separate sheets of paper.

    Methods for Receiving Faxes
    The machine provides the following receiving methods. Select the method that best suits your needs and then set it up by following the procedures.
    <Auto>
    Dedicated to receiving faxes
    The machine receives faxes automatically. Even if someone makes a call to you, you cannot talk to the caller.
    <Fax/Tel (Auto Switch)>
    When the call is a fax
    The machine receives the fax automatically.

    When the call is a telephone call
    An incoming call rings. Pick up the handset to answer the call.

    • You need to connect your telephone or the optional handset to the machine beforehand.
    <Manual>
    When the call is a fax
    An incoming call rings. Pick up the handset. If you hear a beep, select <Fax> <Start Receiving> to receive faxes.


    When the call is a telephone call
    An incoming call rings. Pick up the handset. If you do not hear a beep, start your conversation.

    • You need to connect your telephone or the optional handset to the machine beforehand.
    • You can set the machine to automatically receive faxes when an incoming call rings within a specified timeframe. For details, see the "User's Guide" from the Canon website (canon.com/oip-manual).
    <Answering Machine>
    When the call is a fax
    After an incoming call rings, the machine receives the fax automatically.

    When the call is a telephone call
    The answering machine activates, enabling the caller to leave a message. If you pick up the handset before the answering machine starts recording a message, you can talk with the caller.

    • You need to connect your answering machine to the machine beforehand.
    • Set the answering machine to answer after a few rings.
    • We recommend that you add approximately 4 seconds of silence at the beginning of the message or set the maximum recording time to 20 seconds.
    <Net Switch>
    The machine distinguishes between fax and telephone calls. This mode is only available for Australia and New Zealand and requires subscription to a network switch service.


    • You need to connect your telephone or the optional handset to the machine beforehand.

    Telstra FaxStream. Duet (Only for Australia)
    In Australia, Telstra offers the FaxStream. Duet capability. This service assigns two numbers to a single telephone line: one for faxes and one for telephone calls. When the fax number is called, the network sends a specific ringing tone which your machine recognizes and automatically handles as a fax call. If the telephone number is called, a different ringing tone is sent out from the network so that the call is handled as a telephone call. This means that there is no switching delay at the caller's end. Contact Telstra for connection information.
    • Triple ring (short-short-short) for fax receiving.
    Three short rings, at regular intervals.
    • Any ring except triple ring (depending on your switchboard) for telephone conversation.


    • You need to subscribe to the FaxStream service beforehand.

    Telecom FaxAbility (Only for New Zealand)
    In Australia, Telstra offers the FaxStream. Duet capability. This service assigns two numbers to a single telephone line: one for faxes and one for telephone calls. When the fax number is called, the network sends a specific ringing tone which your machine recognizes and automatically handles as a fax call. If the telephone number is called, a different ringing tone is sent out from the network so that the call is handled as a telephone call. This means that there is no switching delay at the caller's end. Contact Telecom for connection information.


    • You need to subscribe to the FaxAbilty service beforehand.

    NOTE
    • Depending on the type of telephone connected to it, the machine may not be able to send or receive faxes properly.
    • If you are connecting an external telephone with fax functions, set the telephone to not receive faxes automatically.
    • If you pick up the telephone handset and hear a beep, the call is a fax. You can receive the fax just by using the telephone to enter a specific ID number.

    Setting Up the Machine to Receive Faxes
    1. Select <Fax> in the Home screen.
    • If the login screen appears, specify the user name, the password, and the authentication server.

    2. Select <RX Mode> in the <TX/RX Settings> tab of the Fax Basic Features screen.

    3. Select the receiving method.

    When selecting <Fax/Tel (Auto Switch)>
    Specify the following three settings as necessary. When the setting is complete, select <Apply>.
    <Ring Start Time>
    Enables you to specify the duration during which the machine determines whether an incoming call is a fax or a telephone call.
    <Incoming Ring Time>
    Enables you to specify the duration during which an incoming call rings for a telephone call.
    <Action After Ring>
    Enables you to specify how the machine operates if you do not pick up the handset while an incoming call is ringing. Select <End> to disconnect the call or <Receive> to receive an incoming fax.

    Using a Telephone to Receive Faxes (Remote Reception)
    When you pick up the telephone and get a fax signal, you do not need to go to the machine to receive the fax. Just enter a specific ID number with the telephone, and you can start receiving the fax.
    NOTE
    • When the telephone is not directly connected with the machine, the remote reception function is not available.

    1. When an incoming call rings, pick up the telephone handset.

    2. If you hear a beep, enter the ID number for Remote Reception with the telephone.
    • For more information about setting the ID number, see the "User's Guide" from the Canon website (canon.com/oip-manual).

    3. Hang up the handset.