I Can Not Operate External Camera Controls (EOS 6D Mark II)

Last Updated : 29-Jun-2017
Issue Number : 8203592600

If the camera's Main Dial, Quick Control Dial or Multi-controller do not respond when you try to operate them, check the <LOCK> switch position.

Set the <LOCK> switch downward to release the lock setting.

NOTE

By default, the Quick Control Dial will be locked when the <LOCK> switch is set upward.
With [ : Multi function lock] set and the <LOCK> switch set upward, you can lock the camera's Main Dial, Quick Control Dial and Multi-controller.
For [ : Multi function lock] setting details, see the Camera Instruction Manual.