Solution
Are you using appropriate paper?
- Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly. For details on the procedures for loading paper, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Are you using paper containing much paper dust?
- Using paper containing much paper dust may result in a faded or streaky printout. Setting [Use Special Print Adjustment G] to on in the Printer Status Window may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Are you using rough-surface paper?
- Printed images may be faint when they are printed on rough-surface paper. Setting [Use Special Print Adjustment Q] to on in the Printer Status Window may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
NOTE
- Setting this to on may affect the image quality.
Are you using the machine in an environment with high humidity?
- Setting [Use Special Print Adjustment T] to on in the Printer Status Window may solve the problem. For details on the procedure for setting, see the "User's Guide" from the Canon website (canon.com/oip-manual).
NOTE
- Printed images or text may be blurred when you set this to on and print in a low-humidity environment.
Is the machine installed in the appropriate environment?
- Install the printer in an appropriate location.
- The print quality may be faint, light or faded depending on the installation environment. Avoid placing the machine in a location exposed to wind. For details on the procedures for installing the machine, see the "User's Guide" from the Canon website (canon.com/oip-manual).
Is the amount remaining in the drum cartridge running low?
- Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary.
- Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge. For details on the procedure for replacing the drum cartridge, see the "User's Guide" from the Canon website (canon.com/oip-manual).