• Our new customer care hotline is 8-884-9000. Our toll-free hotline, 1-800-10-884-9000, remains the same.
  • In observance of All Saints' Day, our offices and Customer Care Centers will be closed on November 1, Friday. Regular operations will resume on November 4, Monday.

04 Oct 2019 (Important)

    To Users of PowerShot G7X Mark III: Plan to Improve Video Autofocus Performance with New Firmware Update

    In response to feedback from customers about the recently launched PowerShot G7 X Mark III, Canon plans to issue a firmware update that will improve video autofocus speed, accuracy and subject detection performance.

    This update will be free for all customers to download from your local Canon website at the end of October 2019.

    Canon is always listening to feedback and is dedicated to developing products that customers around the world enjoy using.
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    ​​​​​​​​​​​​​​First posted on 4 Oct 2019