The Interface Cable Connection Has a Problem

    31-Oct-2011
    8100075700

    Issue

    The interface cable connection has a problem.
    The interface cable connection has a problem.

    Cause and Solution

    The interface cable is not connected properly.
    Make sure that the printer is connected to the print server, and the print server is connected to the client computer by the interface cable properly.

    An inappropriate USB cable is being used.
    When connecting the printer using a USB cable, use a USB cable appropriate for the USB interface of this printer. The USB interface is USB 2.0 Hi-Speed and USB Full-Speed (USB1.1 equivalent).
    Additionally, use a USB cable with the following symbol.