When Data Is Not Sent to the Printer

Last Updated : 31-Oct-2011
Issue Number : 8100077800

Solution

If the Printer and Computer Are Connected by a USB Cable

The following are probable causes if the printer and computer are connected by a USB cable, and the data cannot be printed because it is not sent to the printer. Take the appropriate measures.

The Power Source of the Printer Has a Problem

The USB Connection Has a Problem

The Port to Be Used Has a Problem

Bi-directional Communication Has a Problem

When the Printer Is Shared on a Network

The following are probable causes if the printer is shared on a network, and the data cannot be printed because it is not sent to the printer. Take the appropriate measures.

The Power Source of the Printer Has a Problem

The Interface Cable Connection Has a Problem

The Print Server Has a Problem

The Network Path to the Print Server Has a Problem

If the Printer and Computer Are Connected by a LAN Cable

The following are probable causes if the printer and computer are connected by a LAN cable and you cannot print for some reason, or if the message <Network Board Error> is displayed in the Printer Status Window. Take the appropriate measures.

The Power Source of the Printer Has a Problem

The LAN Connection Has a Problem

A Problem Has Occurred in the Network Board

The Port to Be Used Has a Problem

The IP Address Has a Problem

A Problem Has Occurred in the Computer That Performs Printing

You Cycled the Power of the Printer in the Environment Where the DHCP Server Was Used (The IP Address Was Changed)