The Print Server Has a Problem
Issue
The print server has a problem.
The print server has a problem.
Cause and Solution
Turn on the print server.
<Remedy 1>
Make sure that the print server and network are connected by a LAN cable properly.
<Remedy 2>
Make sure that the network settings for the print server are appropriate.
The print server runs on 64-bit Windows Vista, and the additional driver (alternate driver) is not updated properly.
If you want to update the additional driver (alternate driver), perform the following procedure.
1. Uninstall the printer driver used in the print server. [Uninstalling the Printer Driver]
2. Install the new printer driver on the print server. [Installing the Printer Driver]
3. See [Configuring the Print Server] and install the additional driver again.
NOTE
If you are not sure whether you are using 64-bit Windows Vista, see [Checking the Processor Version of Windows Vista].